What Happens After You Register for My Aged Care?

After you register for My Aged Care, the process of receiving support and services truly begins. Once your registration is complete, you’ll be contacted by the My Aged Care team to confirm your details and discuss your needs. This initial conversation helps determine what kind of assessment you’ll need — either a Home Support Assessment for basic assistance or a Comprehensive Assessment by the Aged Care Assessment Team (ACAT) for more complex care.

Following the assessment, you’ll receive a support plan outlining the types of services you’re eligible for, such as help at home, respite care, or residential aged care. You’ll then be placed on a national priority queue, depending on your level of need and urgency. Once a provider becomes available, you can choose one that best suits your preferences and location.

It’s also important to note that My Aged Care encourages ongoing communication — you can update your details, request a reassessment, or change providers at any time. Registering is just the first step; the real focus is on ensuring you receive the right care and support to maintain your independence and quality of life as you age.

When I first registered for My Aged Care, I wasn’t sure what to expect, but the process turned out to be straightforward and supportive. After registering, I received a call from an assessor who helped me understand what services I could access and guided me through the next steps. It felt reassuring knowing I had professional support to plan for my future needs. If you’re passionate about helping older Australians like me live independently, you might want to explore how to Become Aged Care Provider — it’s a meaningful way to make a real difference in people’s lives.