Integration of smart beauty couches with salon software

Hello everyone! I am currently thinking about upgrading the equipment in my salon and I am increasingly hearing about “smart” beauty couches that connect to salon software. They say that they can automatically adjust to the client, save their preferences, and also help save the master’s time. But the price is steep, and I am still unsure whether it is worth investing in such a system right now, in 2025. Has anyone tried such couches in their salon? Do they really simplify work and improve the quality of customer service? Please share your experience or advice.

I will be honest – the difference is enormous. A smart couch connected to a salon program immediately makes work more convenient. Clients notice this because everything becomes more personalized: the position of the back or headrest is saved, and the next time the system adjusts the couch itself. As a result, the procedure starts faster, and for the master it is less manual adjustment. Another important advantage is integration with the accounting of consumables. The system automatically records what was used during the procedure and reminds what to order. If we consider the price, then I advise you to look at the models from DIR. For example, here are some options: https://www.dirstore.co.uk/ - they have different couches, including models with integration. I think in a couple of years this will be the standard, so it is better to implement it now, while clients perceive it as a "wow effect".

On the one hand, the technologies are impressive - automatic adjustment, integration with software, personalization for clients. All this sounds really convenient. But I am still wondering how justified this is for small salons. Smart couches are not cheap, and if you have a small flow of clients, the return on investment will be long. On the other hand, the trend is obvious: everything is moving towards digitalization and automation. Even if now it seems expensive, in a couple of years such couches will become a common standard, like online appointments once were. I think the decision depends on the scale of the business and the budget. For large salons, implementation definitely makes sense, but for small ones, you can still observe and prepare.